Responsible Gaming
Gaming Should Be Entertainment
Online casino gaming is meant to be an enjoyable form of entertainment. It should never be viewed as a way to earn money, pay bills, or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to seek help.
We encourage all players to gamble responsibly and within their means. Your wellbeing is important to us.
Age Verification
In Canada, you must be at least 18 years of age or the legal age in your province to participate in online gambling. Some provinces have higher age requirements (e.g., 19 in Ontario, Quebec, and Manitoba).
We are committed to preventing underage gambling. All licensed operators are required to verify the age and identity of players before allowing them to gamble.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in yourself or someone you know?
- Spending more time or money on gambling than intended
- Chasing losses by gambling with more money to recover what you've lost
- Hiding your gambling activities or lying about how much you gamble
- Gambling to escape problems, stress, or negative emotions
- Borrowing money to gamble or pay off gambling debts
- Neglecting family, work, school, or other important responsibilities
- Feeling anxious, irritable, or restless when trying to cut back or stop
- Experiencing relationship problems due to gambling
- Developing a tolerance and needing to gamble with more money for the same excitement
- Failed attempts to control or stop gambling
If you've checked any of these boxes, please reach out for support.
Self-Help Tools & Player Protection Features
Responsible gambling tools can help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to spend per day, week, or month
- Loss Limits: Limit the amount of losses you're willing to accept during a gaming session
- Reality Checks: Enable reminders during play to help you track time spent and money wagered
- Session Limits: Set a maximum amount of time you'll spend gambling in one session
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
- Account Cooling-Off: Take a break from gambling for a set period
Most licensed Canadian online casinos offer these tools as part of their commitment to player safety. Check your account settings to activate these features.
Support Organizations in Canada & Internationally
If you or someone you know needs help, these organizations provide free, confidential support:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Information and resources for problem gambling support across Canada - Problem Gambling Institute of Ontario
Provides assessment, counseling, and treatment services - Gamblers Anonymous
Peer support meetings available across Canada
International Resources
- National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - GamCare (United Kingdom)
Website: www.gamcare.org.uk
Support and information for problem gambling - GamStop (United Kingdom)
Website: www.gamstop.co.uk
Free national self-exclusion scheme - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Confidential counseling and support services
All support services listed are free and confidential. Speaking with a counselor can help you develop strategies to manage gambling and regain control of your life.
Take Action Today
If you or someone you care about is struggling with gambling, please reach out for help now. There is no shame in seeking support, and professional counselors are available to assist you.
Contact the Responsible Gambling Council or your provincial gambling helpline for immediate assistance.
Remember: Gambling should be fun and entertaining. If it stops being fun, it's time to stop.